Bear DaysBear Days
Feedback & Help

Have a question, idea, or rough edge to share? Write to us. We read every note.

Write to us

[email protected]

Bugs, questions, feature ideas, or care moments Bear Days does not handle well yet are all welcome.

Common questions

Can I use Bear Days without an account?

Yes. You can add a child and log records without signing in.

Where is my data stored?

Care records, attachments, and Chat history stay on your iPhone and are protected by Apple device data protection and file encryption. If you do not use Chat, care data does not leave your device. If the app crashes, we use a GDPR-compliant third-party performance tool (Sentry) for necessary, scrubbed diagnostics. When you tap Send in Chat, that message is sent directly to a GDPR-compliant LLM service provider; depending on your region and service availability, that provider may be OpenAI or DeepSeek. If Chat needs local records to answer, only a limited, redacted projection is included, not raw records, the full database, or attachments.

Can I switch between iPhones?

iOS device transfer can move Bear Days data to a new iPhone. If you feel unsure before switching devices, write to us.

Is Bear Days free to start?

Yes. Core care logging is free. Bear Days Plus is optional for higher child, checklist, attachment, and Chat limits.

Can I send feedback?

Absolutely. Bugs, questions, ideas, or care moments you wish Bear Days understood better can all go to [email protected]. Thank you for telling us. We read these notes carefully and use them to make Bear Days better.